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The power of Citi

We are part of Citi, the world’s most global bank. Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products.

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Committed to enabling growth and progress

For over 200 years, Citi has helped clients meet the world’s toughest challenges and embrace its greatest opportunities.
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What we do

Citi's core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.

Our organization's network spans 162 countries and jurisdictions across six continents, including a physical presence in 96 markets, the largest of any bank.

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Who we serve

Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable economic growth and progress.

Our organization serves over 100 million consumers in 19 markets spanning Asia, Mexico, and the US.

 

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What we believe

Citi takes action to effect positive and meaningful change in its communities.

Our organization has chosen to take a stand on a wide range of issues.

What we do
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What we do
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Citi's Global Consumer Bank (GCB) is a global leader in banking and wealth management, the world's largest credit card issuer and a partner of choice globally to the world’s most iconic brands and digital leaders.

Citi's Institutional Clients Group (ICG) offers a broad spectrum of wholesale banking products and services worldwide.

Who we serve
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Who we serve
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The clients of Citi’s Institutional Clients Group include corporations, financial institutions, public sector entities, investment managers and ultra-high net worth individuals and families.

Our organization’s institutional client base consists of around 13,000 entities. 

Citi serves around 90% of the companies that make up the Global Fortune 500.

What we believe
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What we believe
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These including climate change, pay equity, immigration, racial equity, and gun violence in the US. 

Given its global footprint and role in financing economies around the world, Citi has an important role to play in achieving the UN Sustainable Development Goals (SDGs).

Of these goals, Citi’s business most directly impacts gender equality; affordable and clean energy; decent work and economic growth; industry, innovation, and infrastructure; sustainable cities and communities; climate action; and partnerships for the goals.

Our organization is also committed to an equitable and inclusive culture where employees proudly reach their fullest potential.

Willingness to embrace the richness of diverse teams, ideas and possibilities drives growth and progress.

Meet our people

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Global Head
Jane Fraser
Chief Executive Officer
Citi

Jane became CEO of Citi in March 2021.  She is the first female CEO in the firm’s history. Previously, she was President of Citi and CEO of the Global Consumer Bank.

Jane has also served as CEO of Citigroup Latin America, CEO of US Consumer and Commercial Banking and CitiMortgage, CEO of Citi Private Bank and Global Head of Strategy and Mergers & Acquisitions.

Before joining Citi, Jane was a partner at McKinsey & Company. She started her career in mergers & acquisitions at Goldman Sachs and then worked for Asesores Bursátiles.

Jane is Vice Chair for Partnership for New York City and a member of the Harvard Business School’s Board of Dean’s Advisors, the Stanford Global Advisory Board, the Economic Club of New York and the Council on Foreign Relations.

Jane has an MBA from Harvard Business School and a master’s in economics from Cambridge University.

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Jane Fraser CEO caricature
Global Head
Jane Fraser
Chief Executive Officer
Citi

Jane became CEO of Citi in March 2021.  She is the first female CEO in the firm’s history. Previously, she was President of Citi and CEO of the Global Consumer Bank.

Jane has also served as CEO of Citigroup Latin America, CEO of US Consumer and Commercial Banking and CitiMortgage, CEO of Citi Private Bank and Global Head of Strategy and Mergers & Acquisitions.

Before joining Citi, Jane was a partner at McKinsey & Company. She started her career in mergers & acquisitions at Goldman Sachs and then worked for Asesores Bursátiles.

Jane is Vice Chair for Partnership for New York City and a member of the Harvard Business School’s Board of Dean’s Advisors, the Stanford Global Advisory Board, the Economic Club of New York and the Council on Foreign Relations.

Jane has an MBA from Harvard Business School and a master’s in economics from Cambridge University.

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Jim O'Donnell caricature
James O'Donnell
Head of Citi Global Wealth

James (Jim) O'Donnell was appointed to lead Citi Global Wealth upon its creation in January 2021. In this role, he oversees the Private Bank and the other parts of Citi’s Consumer Wealth organization. Previously, he was Global Head of Investor Sales and Relationship Management within Citi’s Markets and Securities Services Division. He joined Citi in July 1999 as Head of European Equities, becoming Head of US Equities in 2004. 

Prior to Citi, Jim was President and CEO of HSBC Securities in New York and CEO of HSBC James Capel, HSBC's Global Equity business. Before that, he was President and CEO of NatWest Securities in the US. He held various roles at Drexel Burnham Lambert from 1986 to 1990, including Head of Sales and Trading for International Equities and Co-Head of Global Equity Trading.

Jim holds bachelor's degree in comparative religion from Princeton University.

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Ida Liu
Global Head of Private Banking, Citi Global Wealth

Ida leads the Private Bank globally and is a member of Citi Global Wealth’s Leadership Team.

Between 2019 and 2021, Ida had overall responsibility for the Private Bank throughout North America. Previously, she was Global Market Manager for New York and also the founder of Citi Private Bank’s North America Asian Clients Group. She started her career at Citi Private Bank in 2007 by launching the Fashion, Retail and Entertainment Group.

Before joining Citi, Ida was Global Head of Sales, Marketing, Public Relations and Business Development at Vivienne Tam, a women’s wear design house. Having begun her career in mergers and acquisitions at BT Wolfensohn – now Deutsche Bank – Ida spent seven years in investment banking with Merrill Lynch’s mergers and acquisitions, and technology, media and telecommunications investment banking groups in New York and Hong Kong.

Ida holds a BA with honors from Wellesley College, a Merrill Lynch Executive MBA from The Wharton School, University of Pennsylvania and Harvard Kennedy School Global Leadership and Public Policy for the 21st Century.

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Paco Ybarra
Paco Ybarra
Head of Institutional Clients Group (ICG)

Paco is responsible for ICG’s worldwide operations, comprising Banking, Capital Markets and Advisory, Markets and Securities Services, and Treasury & Trade Solutions. 
Prior to his current role in May 2019, Paco was Global Head of Markets and Securities Services. He joined the bank in 1987 in Spain as a Management Associate. He previously held positions in Spain, Mexico, Singapore, New York and London. In November 2006, he became Co-Head of Global Fixed Income, and in 2011 he was appointed Global Head of Markets. 

Paco holds a bachelor’s degree in economics from the University of Valencia in Spain and an MBA from I.E.S.E. in Barcelona.

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CITI

Environmental, Social and Governance Report 2019

Every year, Citi reports upon its environmental, social and governance (ESG) activities and performance. The latest edition addresses topics including financing the low-carbon transition, driving diversity through data, and finding modern solutions to the age-old problems around affordable housing in the US.

Find out more

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