Cookie Policy

This Citi Private Bank Cookie Policy applies to information gathered from www.privatebank.citibank.com or www.citiprivatebank.com (‘our Website’) and the Citi Private Bank In View online client portal operating within our Website.

We use cookies and similar technologies in our Website to store information, enhance your browsing experience and improve its functionality. We may also use cookies in our web-based applications and emails. This Cookie Policy is provided to you and should be read in conjunction with the Online Privacy Notice and the Privacy Policy for your location.

A "cookie" is a small, randomly encoded, text file that a site stores on your web browser and can later retrieve. We may set cookies (first party) or they may be set by our service providers either prior to your visit or as you engage with our Website (third party).

The Website uses several types of cookies:

  • Strictly necessary cookies allow our services operate in a secure and reliable manner and provide basic service functionalities within our sites. These cookies are essential for a bank's site and your internet browser will accept them by default. You can set your browser to delete them after each online session or at any time thereafter.
  • Functional cookies provide enhanced and personalized Website functionality such as preferred language or region. They change the way the Website looks and behaves and can remember customisation changes you may have made on our site. They also allow us to understand the effectiveness of our site and how visitors interact with content, collecting and reporting anonymous data via Adobe Experience Cloud and Google Analytics. These cookies may be set by us or a third party.
  • Marketing cookies track usage across the Website and build a profile of your interests to provide you with a personalised experience across the site, and show you targeted advertising and content which we think will be of interest on social channels and on third-party websites. These cookies may be set by us or a third party.

In addition to our own cookies on the Website, we may also use the following third-party cookies:

  • Advertising technology platforms, including those provided by Google such as Google Marketing Platform® and Google Analytics® products and their features. This helps us deliver you adverts and content which may be relevant to you or to track your visits to certain websites and help us understand your browsing activities so that we can measure the success of online advertising campaigns. We have contractual and technical measures in place to prevent cross-contextual behavioural advertising. Google Analytics and Google Marketing Platform are brands of Google, Inc., a U.S. electronic communications services provider and may be subject to the CLOUD Act (USC 2523) and Foreign Intelligence Surveillance Act (50 USC 36 S. 1801), which contain provisions that allow federal law enforcement and intelligence agencies to request browsing and technical data stored by Google, in certain conditions.
  • From social media companies, including LinkedIn and Meta (Facebook and Instagram), to track engagement with our content and visits to our Website in order to serve you and people with similar profiles with targeted adverts and content that might interest you..

Where we use these services to serve adverts, Citi is the ultimate controller of such ads. You can change your browser settings to manage the ads you see. We use information captured from these third-party cookies for marketing purposes. The information captured typically includes web requests, session ID, browser types, browser languages and/or the date and time of the information requests and in some cases IP address. This data is processed and stored by the respective companies. Please refer to their respective privacy policies and opt out tools for more information on what is collected, where it is stored, and how you may manage the ads that you see:

You can change cookie settings in our website at any time, to manage consents for advertising cookies and analytics cookies. You can also prevent advertising cookies and analytics from tracking you across websites by changing the privacy settings in your browser.

Cookies may be temporary so that after your visit to our Website (known as a session) they will expire automatically, or they may have a longer duration. Session cookies allow you to use the Website more effectively without having to re-enter information. Cookies with a longer duration will remain in the cookie file of your browser until they expire or until you delete them.

You may decide that you would prefer not to have these cookies despite their ability to remember you and your preferences. You can select or change your cookie preference on our Website at any point by clicking on Cookie Preferences in the site’s footer. If you would prefer to set your cookies at a browser level, you should visit the help pages provided within your browser or www.youronlinechoices.com and others.

If you change your cookie settings, we may still use any data collected prior to the change. Your new preferences will go into effect immediately and, if you have selected off, any non-essential cookies will be disabled.

You can view detailed information regarding each individual cookie, its purpose and its duration in the table below.

No cookie set by Citi on your web browser will contain information that could jeopardize bank secrecy or enable unrelated third parties to gather information about you. You can learn more about how we use your personal data in our Online Privacy Notice and in the relevant Privacy Notice for your location (available by clicking on Privacy in the site footer).

As well as our Website cookies, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether and how you have dealt with your email. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email. 

For more information about cookies, please visit www.allaboutcookies.org.

Cookie details

Strictly necessary cookie table: 
Cookie name Provider Purpose Expiration

_abck

citibank.com

Detect and defend against replay-cookie-attacks. It is necessary for the security and integrity of the website.

1 year

ak_bmsc

privatebank.citibank.com

Used to distinguish between humans and bots in order to make valid reports on the use of the website.

Session

bm_sv

privatebank.citibank.com

Used to detect, categorize and compile reports of bots trying to access the website.

Session

bm_sz

citibank.com

Used to detect, categorize and compile reports  of bots trying to access the website.

Session

com.adobe.reactor.core.visitorsTracking.cookiesMigrated

privatebank.citibank.com

Used with the cache-function on the website, facilitating data transfer between Adobe DTM on to Adobe Launch.

Persistent

com.adobe.reactor.dataElementCookiesMigrated

privatebank.citibank.com

Used with the cache-function on the website, facilitating data transfer between Adobe DTM on to Adobe Launch.

Persistent

CWSPBGCookie

privatebank.citibank.com

Used by Inview authentication for multi-factor authentication and machine tagging to ensure browser persistence.

5 years

CPB_PUBLIC_SITE

privatebank.citibank.com

Used to identify the data center and maintain the session on identified server.

Session

JSESSIONID

privatebank.citibank.com

Used to maintain an anonymous user session by the server.

Session

thx_guid

citibank.com

Registers a unique ID that identifies a user's device for return visits.

5 years

thx_global_guid

online-metrix.net

Used to provide fraud protection.

5 years

s_fid

citibank.com

Stores referral ID if third-party cookies are restricted by opt-out.

2 years

2GAEXP

citibank.com

Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

2 months 3 days

LI_GC

linkedin.com 

Used to store guest consent to the use of cookies for non-essential purposes

6 months

Ln_or

LinkedIn

Used to determine if Oribi analytics can be carried out on a specific domain

1 day

SOCS

Google

Google uses the ‘SOCS’ cookie to store a user’s state regarding their cookies choices

13 months

PHPSESSID

citi.stg.tools.factsheetslive.com

The cookie is used to identify a user's session on the website and the session contains different settings and values for the current user.

Session (12hrs)

campaign_trackURL

Used for analytical purposes to track site usage across multiple pages and sessions to analyze the effectiveness of marketing campaigns.

privatebank.citibank.com

2 months

cdContextId

Used to Identify patterns in how you interact with our site and provides the ability to help recognise your unique style and protect you from fraud

privatebank.citibank.com

Session

cdSNum

Used to Identify patterns in how you interact with our site and provides the ability to help recognise your unique style and protect you from fraud

privatebank.citibank.com

1 day

CITI_ENSIGHTEN_PRIVACY_BANNER_LOADED

These cookies track the presence of Citi's cookie consent application and determines whether or not the banner notification OF Citi's cookie consent application has been shown to a website visitor.



Citi via Ensighten Privacy Application

1 year

CITI_ENSIGHTEN_PRIVACY_BANNER_VIEWED

These cookies track the presence of Citi's cookie consent application and determines whether or not the end user has interacted with the banner notification of Citi's cookie consent offerings

 

Citi via Ensighten Privacy Application  

CITI_ENSIGHTEN_PRIVACY_Functional

These cookies provide enhanced and personalized website functionality, such as preferred language or region. They change the way the website looks and behaves, and can remember customization changes you may have made on our site. They also allow us to gather statistical information so we understand the effectiveness of how visitors interact with content, collecting and reporting anonymous data. Citi via Ensighten Privacy Application

1 year

CITI_ENSIGHTEN_PRIVACY_Marketing

These cookies track usage across the website and build a portfolio of your interests and provide you with a personalized experience across the site. They also allow us to show you targeted advertising and content which we think will be of interest on social channels and other websites. Citi via Ensighten Privacy Application  

CITI_ENSIGHTEN_PRIVACY_MODAL_LOADED

These cookies track the presence of Citi's cookie consent application and determines whether or not the modal window of Citi's cookie consent application has been shown to a website visitor. Citi via Ensighten Privacy Application

1 year

CITI_ENSIGHTEN_PRIVACY_MODAL_VIEWED

These cookies track the presence of Citi's cookie consent application and determines whether or not the end user has interacted with the modal window of Citi's cookie consent offerings. Citi via Ensighten Privacy Application  

CITI_ENSIGHTEN_PRIVACY_Strictly_Essential

These cookies allow you to access different parts of the Citi Private Bank website, enabling our services to operate in a secure and reliable manner. They provide the basic functionalities and are necessary for the website to function and cannot be switched off in our systems. Citi via Ensighten Privacy Application

1 year

CPB_PUBLIC_SITE

Used to identify the data center and maintain the session on identified server.

privatebank.citibank.com

Session

JSESSIONID

Used to maintain an anonymous user session by the server.

privatebank.citibank.com

Session

Return_Visitor_[lang name]

This cookie stores the number of times you have visited the Citi Private Bank website in each language in order to personalise your web experience.

citibank.com

9 months

RT

This cookie contains various pieces of information about the user’s session which is used to measures the performance characteristics of real-world page loads and interactions.

citibank.com

7 days

s_fid

Stores referral ID if third-party cookies are restricted by opt-out.

citibank.com

2 years

AWSALB

Use to provide website load balancing functionality.

citibank.com

1 week

AWSALBCORS

Use to provide website load balancing functionality.

citibank.com

1 week

X-Akamai-Country-Code

This cookie stores the country ID associated with your request and is used to provide you with the option to change the language on the Citi Private Bank website based on your country.

privatebank.citibank.com

session

Functional cookie table: 
Cookie name Provider Purpose Expiration
_ga citibank.com Used by Google Analytics to register a unique ID that is used to generate stastical data on how the users interacts with the website. 2 years
_ga_# citibank.com Used by Google Analytics to collect data on the number of times a user has visited the website, includes dates for the first and most recent visit. 2 years

_gat

_gat_gtag_#

citibank.com Used by Google Analytics to throttle request rate. 1 day
_gid citibank.com Used by Google Analytics to reigster a unique ID that is used to generate stastical data on how the users interacts with the website. 1 day
collect Google Analytics Sends data to Google Analytics about the visitor's device and website behaviour. Tracks across devices and channels. Session
s_cc citibank.com Adobe Site Catalyst cookie, used to check if the user's behaviour supports cookies. Session
s_invisit citibank.com Adobe Site Catalyst cookie, to count the visits made by a user to the site. 1 day
s_sq citibank.com Adobe Site Catalyst cookie, used to collect statistics on the users visit to the website, including number of visits, time on page and what pages have been used. Session
s_vnum citibank.com Adobe Site catalyst cookie to track the number of visits by a unique user. 30 days
com.adobe.reactor.core.visitorTracking.landingTime privatebank.citibank.com Used for analytical purposes on the site, by setting a timestamp when a visitor enters the site. Session
com.adobe.reactor.core.visitorTracking.pagesViewed privatebank.citibank.com Used for analytical purposes and contains data on user navigation, interaction and time spent on the site. This data can also be used to enhance relevant adverts. Session
com.adobe.reactor.core.visitorTracking.sessionCount privatebank.citibank.com Used for analytical purposes and contains data on user navigation, interaction and time spent on the site. This data can also be used to enhance relevant adverts. Session
com.adobe.reactor.core.visitorTracking.trafficSource privatebank.citibank.com Used for analytical purposes to identify how the visitor accessed the site. Session
AMCV_<variable name>@AdobeOrg
AMCVS_<variable name>@AdobeOrg
Adobe Analytics Adobe analytics user identification ID. Identifies unique visitors across different domains.
2 years
demdex Adobe Analytics Adobe analytics user identification ID. Identifies unique visitors across different domains. Session
s_vi Adobe Analytics Used to identify a unique visitor in Adobe Analytics. 2 years
AnalyticsSyncHistory Used to store information about the time a sync took place with the lms_analytics cookie Linkedin 30 days
gpv_p6 citibank.com Used to store the previous page value in Adobe Analytics. 1 day
signin-lang privatebank.citibank.com Remembers user's selected language when signing into the In View application. Session
wealthExpertFilerRegion privatebank.citibank.com Remembers user's selected language when signing into the In View application. Session
__utma Google Analytics Used by Google Analytics to distinguish between a user and a session. 2 years
__utmb Google Analytics Used by Google Analytics to distinguish new sessions and visits. 30 minutes
__utmc Google Analytics Used by Google Analytics to detect new vs. returning visitors. Session
__utmt Google Analytics Used by Google Analytics to throttle request rate. 10 minutes
__utmz Google Analytics Used by Google Analytics to identify the source of the traffic so we know how a user has reached our website. 6 months
__utm.gif Google Analytics Used by Google Analytics to track visits. 30 minutes
_ga_SPM3RP78QW Google Analytics Used to throttle requests to Google Analytics service. 1 minutes
s_pers Adobe Analytics Stores persistent analytic information. 2 years
_cls_v Clarisite  Web analytics and statistics. 5 years
s_ecid Adobe Analytics Adobe analytics user identification ID. 2 years
cd_user_id citi.com Registers a unique ID that identifies the user upon return visits. 1 year
s_tslv LinkedIn Used to retain and fetch time since last visit in Adobe Analytics. 6 months
gpv_pn Adobe Analytics Used to track the flow of page visits. 30 minutes
s_vi_vx7Cax7Cvvx7Cax7Crgzx60evzxxegzq Adobe Analytics Used by Adobe Analytics to provide site analytics. 2 years
Return_Visitor privatebank.citibank.com Used to identify a returning user to personalize website content. 1 year
campaign_track privatebank.citibank.com Used for analytical purposes to track site usage across multiple pages and sessions to analyze the effectiveness of marketing campaigns. 2 months
campaign_trackURL privatebank.citibank.com Used for analytical purposes to track site usage across multiple pages and sessions to analyze the effectiveness of marketing campaigns. 2 months
AEC  Google Ensure that requests within a browsing session are made by the user, and not by other sites 6 months
APISID  Google The length of the period at which a service can store and/or read certain data from your computer using a cookie, a pixel, an API, cookieless tracking, or other resources.  2 years
SAPISID  Google The length of the period at which a service can store and/or read certain data from your computer using a cookie, a pixel, an API, cookieless tracking, or other resources.  2 years
SEARCH_SAMESITE Google Used to prevent the browser from sending this cookie along with cross-site requests 2 years
SID Google to provide ad delivery or retargeting, provide fraud prevention 2 years
SSID Google The length of the period at which a service can store and/or read certain data from your computer using a cookie, a pixel, an API, cookieless tracking, or other resources.  2 years
SIDCC Google Maps to provide the identification of trusted web traffic 1 year
OIDI Used by Google Analytics that provides an aggregate analysis of website visitors Google 1 month
CONSENT This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. Google 1 year
Marketing cookies table:
Cookie name Provider Purpose Expiration
lang LinkedIn Used by LinkedIn to remember user's selected language version of the website. Session
_gcl_au Google Used by Google AdSense for experimenting with advertisement efficiency across the website. 3 months
com.adobe.reactor.core.visitorTracking.landingPage privatebank.citibank.com Stores visitors' navigation by registering landing pages, which allows the site to present relevant products and/or measure advert efficiency. Session
bcookie LinkedIn Used by social networking sites such as LinkedIn, for tracking the use of embedded services. 2 years
bscookie LinkedIn Used by social networking sites such as LinkedIn, for tracking the use of embedded services. 2 years
d/px adsymptotic.com Collects data on users preferences and behaviour on the website, making content and advertisement more relevant. Session
IDE doubleclick.net Used by Google DoubleClick to register and report the users actions on the website after viewing or clicking on an advertisement to measure efficacy of an ad and present targeted ads to the user. 1 year
li_sugr LinkedIn Collects data on user behaviour and interaction in order to optimize the website and make adverts more relevant. 3 months
lidc LinkedIn Used by LinkedIn for tracking the use of embedded services. 1 day
lissc LinkedIn Used by LinkedIn for tracking the use of embedded services. 1 year
pagead/1p-user-list/# Google Used to track if the user has shown interest in specific products or events across multiple websites and detects how they navigate between websites. Used for measurement or advertisments and facilitates payment of referral-fees between sites. Session
pagead/landing doubleclick.net Collects data on user behaviour from multiple websites in order to present more relevant advertisement. Also allows websites to limit the number of times they are shown the same ad. Session
DSID doubleclick.net Used by Google DoubleClick to coordinate advertisements you see across devices and measure success. 1 year
RUL doubleclick.net Used by Google DoubleClick to determine whether website adverts has been properly displayed. 1 year
test_cookie doubleclick.net Used to check if the user's browser supports cookies. 1 day
tmx-db#tmx-sid online-metrix.net Collects information on user preferences and/or interaction with web-campaign content. Persistent
tmx-db#tmx-sid privatebank.citibank.com Collects information on user preferences and/or interaction with web-campaign content. Persistent
UserMatchHistory LinkedIn Used to track visitors on multiple websites in order to present relevant adverts based on visitor's preferences. 30 days
_uetvid Google Tag Manager Used to track visitors on multiple websites, in order to present relevant adverts based on the visitor's preferences. 16 days
_uetsid Google Tag Manager Collects data on visitor behaviour from multiple websites, in order to present more relevant adverts - This also allows the website to limit the number of times that they are shown the same adverts. 1 day
AID doubleclick.net Used by Google DoubleClick to register and report the users actions on the website after viewing or clicking on an advert to measure efficacy of an advert and present targeted adverts to the user. 1 year
aam_uuid LinkedIn Used by social networking sites such as LinkedIn for ID sync within Adobe Audience Manager. 29 days
li_oatml LinkedIn Used by social networking sites such as LinkedIn to identify visitors from LinkedIn for advertising and analytics. 30 days
YSC YouTube YouTube cookie which collects and aggregates data to display targeted advertising to web visitors across a broad range of their own and other websites. Session
VISITOR_INFO1_LIVE YouTube YouTube cookie as a unique identifier to track viewing of videos. 8 months
ads/ga-audiences Google Tag Manager Used by Google Adwords to re-engage visitors that are likely to converts based on the visitor's online behaviour across the website. Session
MUID Microsoft This is a Microsoft cookie that contains a GUID assigned to your browser. It gets set when you interact with a Microsoft property, including a universal tracking event beacon call or a visit to a Microsoft property through the browser. 1 year
_uetmsclkid Microsoft This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking. 90 days
_uetsid Microsoft This contains the session ID for a unique session on the site. 1 day
_uetvid Microsoft Universal tracking event that assigns this unique, anonymized visitor ID, representing a unique visitor. 16 days
rv3nikm adsrvr.org Used by The Trade Desk via Non-Personally Identifiable Information to help us target and serve relevant advertising to users and to perform attribution analysis or other analytics regarding advertising audiences, as well as to compile, match and link audiences on behalf of us. 1 year
_fbp Meta Used by social networking sites owned by Meta, such as Facebook and Instagram to track behaviour across our website and make adverts more relevant. 3 months

dpm

Adobe

Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions, such as visitor identification, ID synchronization, segmentation, modelling, reporting, and so on.

180 days

dextp

Adobe

Audience Manager sets this cookie to record the last time it made a data synchronization call.

180 days

dst

Adobe

Audience Manager sets this cookie when there's an error sending data to a destination .

180 days

s_nr30

Adobe

Audience Manager sets this cookie to check if a visitor is considered "New" to the site based on number of days of inactivity

30 days

Kndctr

Adobe

For repeat visitors, the ECID is retrieved from the kndctr_{YOUR-ORG-ID}_AdobeOrg_identity cookie and added to the payload by the Edge Network

7days

Analyticssync  LinkedIn Used to store information about the
time a sync with the lms_analytics
cookie took place for users in the
Designated Countries
1 month
Bmuid  Microsoft Used widely by Microsoft as a unique user ID. The cookie enables
user tracking by synchronising the ID across many Microsoft
domains.
1 year
DV  Google Google advertising cookie used for user tracking and ad targeting purposes 1 day
HSID  Google Encrypted entries of your google account and last login time to protect against attacks and data theft from form entries. 2 year
NID  Google Unique ID Google uses to remember your preferences and other information.  1 year
OTZ  Google Used by Google Analytics that provides an adggregate analysis of website visitors 1 month
__secure-1papisid Google Used for targeting purposes to build a profile of the website visitors interests in order to show relevant & personalized Google advertising 2 years
__Secure-1PSID Google targeting cookie used to personalised Google ads and user profile Google 2 years
       
__Secure-1PSIDCC Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. Google 2 years
__secure-3papisid Google Used for targeting purposes to build a profile of the website visitors interests in order to show relevant & personalized Google advertising 2 years
__Secure-3PAPISID Used for targeting purposes to build a profile of the website visitors interests in order to show relevant & personalized Google advertising Google 2 years
__Secure-3PSID Google targeting cookie used to personalised Google ads and user profile Google 2 years
__Secure-3PSIDCC Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. Google 2 years
_HPVN Used for analysis purposes to connect data from the Bing advertising network with actions performed on the website. bing.com 2 years
_RwBf This is set by a third-party service Bing for advertisement tracking purposes. bing.com 2 years
_SS This cookie is used for Bing tracking. (Session, third party). bing.com Session
ACL Used for advertisement tracking purposes. bing.com 3 months
ACLUSR This cookie allows us to serve relevant advertisements to visitors across the Microsoft Bing network bing.com 1 year
BCP Used for possible advertising personalisation and analytical purposes bing.com 1 year
BFB Used for possible advertising personalisation and analytical purposes bing.com 13 months
MSPTC This cookie allows to serve relevant advertisements to visitors Microsoft 1 year
MUID Microsoft User Identifier tracking cookie used by Bing Ads. Microsoft 1 year
OGPC This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel,  an API, cookieless tracking, or other resources. Google 1 day
OID This is set by a third-party service Bing for advertisement tracking purposes. bing.com 14 days
OIDI This is set by a third-party service Bing for advertisement tracking purposes. bing.com 14 days
SRCHD This cookie allows us to serve relevant advertisements to visitors across the Microsoft Bing network. bing.com 2 years
SRCHHPGUSR This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. bing.com 1 year
SRCHUID This cookie allows us to serve relevant advertisements to visitors across the Microsoft Bing network. bing.com 1 year
SRCHUSR This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. bing.com 1 year
UserMatchHistory Used to track visitors on multiple websites in order to present relevant adverts based on visitor's preferences. Linkedin 30 days
USRLOC This cookie is used to understand user interaction with the website. bing.com 1 year

This policy was last updated in May 2024.