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Cookie Policy

This Citi Private Bank Cookie Policy applies to information gathered from www.privatebank.citibank.com or www.citiprivatebank.com (‘our Website’) and the Citi Private Bank In View online client portal operating within our Website.

We use cookies and similar technologies in our Website to store information, enhance your browsing experience and improve its functionality. We may also use cookies in our web-based applications and emails. This Cookie Policy is provided to you and should be read in conjunction with the Online Privacy Notice and the Privacy Policy for your location.

A "cookie" is a small, randomly encoded, text file that a site stores on your web browser and can later retrieve. We may set cookies (first party) or they may be set by our service providers either prior to your visit or as you engage with our Website (third party).

The Website uses several types of cookies:

  • Strictly necessary cookies allow our services operate in a secure and reliable manner, and provide basic service functionalities within our sites. These cookies are essential for a bank's site and your internet browser will accept them by default. You can set your browser to delete them after each online session or at any time thereafter.
  • Functional cookies provide enhanced and personalized Website functionality such as preferred language or region. They change the way the Website looks and behaves, and can remember customisation changes you may have made on our site. They also allow us to understand the effectiveness of our site and how visitors interact with content, collecting and reporting anonymous data. These cookies may be set by us or a third party.
  • Marketing cookies track usage across the Website and build a profile of your interests to provide you with a personalised experience across the site, and show you targeted advertising and content which we think will be of interest on social channels and on third-party websites. These cookies may be set by us or a third party.

In addition to our own cookies on the Website, we may also use the following third-party cookies:

  • We may use advertising technology, provided by Google such as Google Marketing and Analytics advertising features: AdSense, AdWords, DoubleClick and Customer Match data. This helps us deliver you adverts and content which may be relevant to you. Information captured typically includes web requests, session ID, browser types, browser languages and/or the date and time of the information requests. Citi is the ultimate controller of such ads. Management of third-party advertising cookies is not hosted by Citi sites but can be controlled at your browser level. You can change your browser settings to manage the ads you see. Refer to Google Analytics’ currently available opt-out tool for more information.
  • We use third-party cookies from social media companies, including LinkedIn, to track engagement with our content and visits to our Website in order to serve you and people with similar profiles with targeted messages.

Cookies may be temporary so that after your visit to our Website (known as a session) they will expire automatically, or they may have a longer duration. Session cookies allow you to use the Website more effectively without having to re-enter information. Cookies with a longer duration will remain in the cookie file of your browser until they expire or until you delete them.

You may decide that you would prefer not to have these cookies despite their ability to remember you and your preferences. You can select or change your cookie preference on our Website at any point by clicking on Cookie Preferences in the site’s footer. If you would prefer to set your cookies at a browser level, you should visit the help pages provided within your browser or www.youronlinechoices.com and others.

If you change your cookie settings, we may still use any data collected prior to the change.  Your new preferences will go into effect immediately and, if you have selected off, any non-essential cookies will be disabled.

You can view detailed information regarding each individual cookie, its purpose and its duration in the table below.

No cookie set by Citi on your web browser will contain information that could jeopardize bank secrecy or enable unrelated third parties to gather information about you. You can learn more about how we use your personal data in our Online Privacy Notice and in the relevant Privacy Notice for your location (available by clicking on Privacy in the site footer).

As well as our Website cookies, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether and how you have dealt with your email. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email. 

For more information about cookies, please visit www.allaboutcookies.org.

Cookie details

 
Category Cookie name Provider Purpose Expiration
Strictly necessary _abck citibank.com Detect and defend against replay-cookie-attacks. It is necessary for the security and integrity of the website. 1 year
Strictly necessary ak_bmsc privatebank.citibank.com Used to distinguish between humans and bots in order to make valid reports on the use of the website. Session
Strictly necessary bm_sv privatebank.citibank.com Used to detect, categorize and compile reports of bots trying to access the website. Session
Strictly necessary bm_sz citibank.com Used to detect, categorize and compile reports  of bots trying to access the website. Session
Strictly necessary com.adobe.reactor.core.visitorsTracking.cookiesMigrated privatebank.citibank.com Used with the cache-function on the website, facilitating data transfer between Adobe DTM on to Adobe Launch. Persistent
Strictly necessary com.adobe.reactor.dataElementCookiesMigrated privatebank.citibank.com Used with the cache-function on the website, facilitating data transfer between Adobe DTM on to Adobe Launch. Persistent
Strictly necessary CWSPBGCookie privatebank.citibank.com Used by Inview authentication for multi-factor authentication and machine tagging to ensure browser persistence. 5 years
Strictly necessary CPB_PUBLIC_SITE privatebank.citibank.com Used to identify the data center and maintain the session on identified server. Session
Strictly necessary JSESSIONID privatebank.citibank.com Used to maintain an anonymous user session by the server. Session
Strictly necessary thx_guid citibank.com Registers a unique ID that identifies a user's device for return visits. 5 years
Strictly necessary thx_global_guid online-metrix.net Used to provide fraud protection. 5 years
Strictly necessary s_fid citibank.com Stores referral ID if third-party cookies are restricted by opt-out. 2 years
Functional _ga citibank.com Used by Google Analytics to register a unique ID that is used to generate stastical data on how the users interacts with the website. 2 years
Functional _ga_# citibank.com Used by Google Analytics to collect data on the number of times a user has visited the website, includes dates for the first and most recent visit. 2 years
Functional _gat citibank.com Used by Google Analytics to throttle request rate. 1 day
Functional _gid citibank.com Used by Google Analytics to reigster a unique ID that is used to generate stastical data on how the users interacts with the website. 1 day
Functional collect google-analytics.com Sends data to Google Analytics about the visitor's device and website behaviour. Tracks across devices and channels. Session
Functional s_cc citibank.com Adobe Site Catalyst cookie, used to check if the user's behaviour supports cookies. Session
Functional s_invisit citibank.com Adobe Site Catalyst cookie, to count the visits made by a user to the site. 1 day
Functional s_sq citibank.com Adobe Site Catalyst cookie, used to collect statistics on the users visit to the website, including number of visits, time on page and what pages have been used. Session
Functional s_vnum citibank.com Adobe Site catalyst cookie to track the number of visits by a unique user. 30 days
Functional com.adobe.reactor.core.visitorTracking.landingTime privatebank.citibank.com Used for analytical purposes on the site, by setting a timestamp when a visitor enters the site. Session
Functional com.adobe.reactor.core.visitorTracking.pagesViewed privatebank.citibank.com Used for analytical purposes and contains data on user navigation, interaction and time spent on the site. This data can also be used to enhance relevant adverts. Session
Functional com.adobe.reactor.core.visitorTracking.sessionCount privatebank.citibank.com Used for analytical purposes and contains data on user navigation, interaction and time spent on the site. This data can also be used to enhance relevant adverts. Session
Functional com.adobe.reactor.core.visitorTracking.trafficSource privatebank.citibank.com Used for analytical purposes to identify how the visitor accessed the site. Session
Functional AMCV_ Adobe Analytics Adobe analytics user identification ID. Identifies unique visitors. 2 years
Functional AMCV_C53C2C3460ED62090A495EC9%40AdobeOrg Adobe Analytics Adobe analytics user identification ID. Identifies unique visitors across different domains. Session
Functional AMCVS_C53C2C3460ED62090A495EC9%40AdobeOrg Adobe Analytics Adobe analytics user identification ID. Identifies unique visitors across different domains. Session
Functional demdex Adobe Analytics Adobe analytics user identification ID. Identifies unique visitors across different domains. Session
Functional s_vi Adobe Analytics Used to identify a unique visitor in Adobe Analytics. 2 years
Functional gpv_p6 citibank.com Used to store the previous page value in Adobe Analytics 1 day
Functional signin-lang privatebank.citibank.com Remembers user's selected language when signing into the In View application. Session
Functional wealthExpertFilerRegion privatebank.citibank.com Remembers user's selected language when signing into the In View application. Session
Functional __utma privatebank.citibank.com Used by Google Analytics to distinguish between a user and a session. 2 years
Functional __utmb privatebank.citibank.com Used by Google Analytics to distinguish new sessions and visits. 30 minutes
Functional __utmc privatebank.citibank.com Used by Google Analytics to detect new vs. returning visitors. Session
Functional __utmt privatebank.citibank.com Used by Google Analytics to throttle request rate. 10 minutes
Functional __utmz privatebank.citibank.com Used by Google Analytics to identify the source of the traffic so we know how a user has reached our website. 6 months
Functional __utm.gif Google Analytics Used by Google Analytics to track visits. 30 minutes
Functional _ga_SPM3RP78QW Google Analytics Used to throttle requests to Google Analytics service. 1 minute
Functional s_pers Adobe Analytics Stores persistent analytic information 2 years
Functional _cls_v Clarisite  Web analytics and statistics 5 years
Functional s_ecid Adobe Analytics Adobe analytics user identification ID. 2 years
Functional cd_user_id citi.com Registers a unique ID that identifies the user upon return visits. 1 year
Functional s_tslv linkedin.com Used to retain and fetch time since last visit in Adobe Analytics 6 months
Functional gpv_pn Adobe Analytics Used to track the flow of page visits 30 minutes
Functional s_vi_vx7Cax7Cvvx7Cax7Crgzx60evzxxegzq Adobe Analytics Used by Adobe Analytics to provide site analytics. 2 years
Functional Return_Visitor privatebank.citibank.com Used to identify a returning user to personalize website content. 1 year
Marketing lang LinkedIn Used by LinkedIn to remembers user's selected language version of the website. Session
Marketing _gcl_au citibank.com Used by Google AdSense for experimenting with advertisement efficiency across the website. 3 months
Marketing com.adobe.reactor.core.visitorTracking.landingPage privatebank.citibank.com Stores visitors' navigation by registering landing pages, which allows the site to present relevant products and/or measure advert efficiency. Session
Marketing bcookie LinkedIn Used by social networking sites such as LinkedIn, for tracking the use of embedded services. 2 years
Marketing bscookie LinkedIn Used by social networking sites such as LinkedIn, for tracking the use of embedded services. 2 years
Marketing d/px adsymptotic.com Collects data on users preferences and behaviour on the website, making content and advertisement more relevant. Session
Marketing IDE doubleclick.net Used by Google DoubleClick to register and report the users actions on the website after viewing or clicking on an advertisement to measure efficacy of an ad and present targeted ads to the user. 1 year
Marketing li_sugr LinkedIn Collects data on user behaviour and interaction in order to optimize the website and make adverts more relevant. 3 months
Marketing lidc LinkedIn Used by LinkedIn for tracking the use of embedded services. 1 day
Marketing lissc LinkedIn Used by LinkedIn for tracking the use of embedded services. 1 year
Marketing pagead/1p-user-list/# google.com Used to track if the user has shown interest in specific products or events across multiple websites and detects how they navigate between websites. Used for measurement or advertisments and facilitates payment of referral-fees between sites. Session
Marketing pagead/landing doubleclick.net Collects data on user behaviour from multiple websites in order to present more relevant advertisement. Also allows websites to limit the number of times they are shown the same ad. Session
Marketing DSID doubleclick.net Used by Google DoubleClick to coordinate advertisements you see across devices and measure success. 1 year
Marketing RUL doubleclick.net Used by Google DoubleClick to determine whether website adverts has been properly displayed. 1 year
Marketing test_cookie doubleclick.net Used to check if the user's browser supports cookies. 1 day
Marketing tmx-db#tmx-sid online-metrix.net Collects information on user preferences and/or interaction with web-campaign content. Persistent
Marketing tmx-db#tmx-sid privatebank.citibank.com Collects information on user preferences and/or interaction with web-campaign content. Persistent
Marketing UserMatchHistory LinkedIn Used to track visitors on multiple websites in order to present relevant adverts based on visitor's preferences. 30 days
Marketing _uetvid Google Tag Manager Used to track visitors on multiple websites, in order to present relevant adverts based on the visitor's preferences. 16 days
Marketing _uetsid Google Tag Manager Collects data on visitor behaviour from multiple websites, in order to present more relevant adverts - This also allows the website to limit the number of times that they are shown the same adverts. 1 day
Marketing AID doubleclick.net Used by Google DoubleClick to register and report the users actions on the website after viewing or clicking on an advert to measure efficacy of an advert and present targeted adverts to the user. 1 year
Marketing aam_uuid LinkedIn Used by social networking sites such as LinkedIn for ID sync within Adobe Audience Manager. 29 days
Marketing li_oatml LinkedIn Used by social networking sites such as LinkedIn to identify visitors from LinkedIn for advertising and analytics. 30 days
Marketing YSC YouTube YouTube cookie which collects and aggregates data to display targeted advertising to web visitors across a broad range of their own and other websites. Session
Marketing VISITOR_INFO1_LIVE YouTube YouTube cookie as a unique identifier to track viewing of videos. 8 months
Marketing ads/ga-audiences Google Tag Manager Used by Google Adwords to re-engage visitors that are likely to converts based on the visitor's online behaviour across the website. Session
Marketing MUID Microsoft This is a Microsoft cookie that contains a GUID assigned to your browser. It gets set when you interact with a Microsoft property, including a universal tracking event beacon call or a visit to a Microsoft property through the browser. 1 year
Marketing _uetmsclkid Microsoft This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking. 90 days
Marketing _uetsid Microsoft This contains the session ID for a unique session on the site. 1 day
Marketing _uetvid Microsoft Universal tracking event that assigns this unique, anonymized visitor ID, representing a unique visitor. 16 days

 

This policy was last updated in November 2021.

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