We can assist you with any Citi Private Bank In View questions and provide the following services:

United States, Latin America, Europe, Middle East and Africa

Our Global Web Services & Support team is based in the United States. The call may be recorded and stored in the United States. For more information on how we store your data, please refer to the In View Terms of Use, our privacy statement or your banking team.

Hours of operation

24 hours a day, 7 days a week (except December 25 and January 1)

Language options

For English, press 1

For Spanish, press 2

For Italian, press 3

For Portuguese, press 4

For French, press 5

For German, press 6

For other languages, press 7

Toll dialing

For toll calls, dial 212-804-5456 or 210-677-3775

Asia Pacific

Maintained by our Web Services and Support Team in Hong Kong and Singapore.

Please contact us at:


8.30 a.m to 5.30 p.m SGT
(except public holidays)

Initial servicing is in English

Hong Kong

9.00 a.m to 6.00 p.m HKT
(except public holidays)

Initial servicing is in English

Making a complaint

Please refer to the following links for information about raising a complaint to us: