Press release
November 4, 2021
2 mins

Citi triumphs at Global Private Banking Awards with several award wins

November 4, 2021
2 mins

Citi Private Bank named Best Performing Global Private Bank, Best Private Bank for Innovation, Best Private Bank for Family Offices.

Citi has been recognised across three categories at the PWM/The Banker Global Private Banking Awards 2021.  The bank was awarded best performing global private bank, best private bank for innovation and best private bank for family offices.  In addition to these global awards, the private bank was also highly commended in best global private bank and best private bank for UHNW client’s categories.

Judges commented that Citi were able to ‘highlight their investment prowess during Covid’ and on innovation, stated that despite the claims that they have achieved some kind of technological nirvana state, following root-and-branch digital transformations, most private bank’s still use old approaches to solving problems. ‘Those such as Citi, which has won our innovation award, are in the minority. Most banks have yet to embrace the need for fresh thinking associated with the digitalisation trend.

Jim O’Donnell, head of Citi Global Wealth commented: We are honoured to receive these three significant and highly coveted awards. Our colleagues around the world work hard to ensure we maintain such a high level of service, and we are delighted to have this hard work recognised by an organisation that is so well-respected in the industry.

Ensuring we are serving our clients at the highest level requires all of us to embrace change, to work with new technologies and understand how innovation can enhance the way we work day to day, and of course to continue those important conversations with clients, regardless of the restraints the pandemic created. I believe that these awards really highlight the best of what our team have to offer.

Ida Liu, global head of private banking, Citi, commented: To be recognized for these prestigious awardis a huge testament to our global team who work tirelessly to ensure we deliver the very best private banking services for our clients. During an uncertain and unprecedented time, we have maintained our focus and commitment to delivering exceptional value, end-to-end.

The world is changing and the way our clients do business is evolving. It is important to us that we continue to advance the quality of our own interactions with clients to complement our high-end bespoke service. These awards showcase the very best of what Citi Private Bank has to offer.

The Global Private Banking Awards are now in its 13th year and are firmly established as the world's most prestigious private banking event. More than 120 banks from 50 countries around the world entered this year’s awards.

About Citi Private Bank:

Citi Private Bank is dedicated to serving worldly and wealthy individuals and families, providing customized private banking across borders. With around $550 billion in total client business, the franchise serves clients across 50 cities in over 100 countries. Citi Private Bank helps clients grow and preserve wealth, finance assets, make cash work harder, safeguard assets, preserve legacies, and serve family and family business needs. The firm offers clients products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance, banking and aircraft finance, art advisory and finance, and sports finance.

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Additional information may be found at | Twitter: @Citi | YouTube: | Blog: | Facebook: |

The PWM/The Banker Global Private Banking Awards 2021 Awards  gather qualitative and quantitative information from private banking groups to be able to give a set of awards for excellence.

Each year, private banks operating globally or in one or more of the following regions (Europe, Asia, North America, Middle East, Latin America and Africa) are invited to take part in the Global Private Banking Awards. Each institution provides growth and performance measures and an executive summary, which explain the reasons why the private bank deserves to win in the category/ies it has applied for.  The submissions are judged by an expert panel of sixteen industry professionals based in North America, Asia, Europe and the Middle East.  A significant input in the evaluation of the quantitative aspects of the private banking groups are provided by the key performance indicators analysis, carried out by PWM.

The receipt of an award with respect to a product or service may not be representative of the actual experience of any client, and is not a guarantee of future performance or success. The information presented on this page does not constitute an offer of investment advisory services.

For more information, please visit PWM.