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“How can we do things better?” That was the question that Dr Michael Tan and Dr Daniel Chan asked themselves as they surveyed the healthcare industry in Singapore and the surrounding region. Patients seemed to be ever paying more for their services, while inefficiency was widespread. The two doctors decided it was time for a provider that provided affordable care, but without compromising on quality. While Fullerton Health didn’t get off to an easy start, its founders persisted. Today, the company handles 12 million patient visits a year across nine countries. In this video, Michael and Daniel explain the values that have enabled them to advance.