Citi Private Bank

Browser Requirement

To best view Citi Private Bank's site and for a better overall experience, please update your browser to a newer version using the links below.

Online browsing habits

- Do not disclose personal, financial or credit card information to little-known or suspect websites.
- Do not select the browser option for storing or retaining user name and password.
- Check the authenticity of the financial institution's Web site by comparing the URL and the financial institution's name in its digital certificate, or by observing the indicators provided by an extended validation certificate.
- Check that the financial institution's Web site address changes from http:// to https:// and a security icon that looks like a lock or key appears when authentication and encryption is expected.
- Check your bank account balance and transactions frequently and report any discrepancy.
- Consider the use of encryption technology to protect highly sensitive data.
- Log off the online banking session when not in use.
- Do not install software or run programs of unknown origin.
- Remove file and printer sharing on your computers, especially if they have internet access via cable modems, broadband connections or similar set-ups.
- Delete junk or chain emails.
- Print a hard copy of your trade documents for future reference.

 

Password and PIN Safety

- Web site passwords should be at least 6 digits or 6 alphanumeric characters, without repeating any digit or character more than once.
- Web site passwords should not be based on user-id, personal telephone number, birthday or other personal information.
- Web site passwords must be kept confidential and not be divulged to anyone.
- Web site passwords must be memorized and not be recorded anywhere.
- Web site passwords should be changed regularly. The same password should not be used for different web sites, applications or services, particularly when they relate to different entities.
- Do not allow anyone to keep, use or tamper with your Security Token (one time electronic PIN generator).
- Do not reveal the PIN(s) generated by your Security Token/Phone/Mobile Token to anyone.
- Do not reveal the unlock code of your Mobile Token.
- Unlock code should be changed regularly. Deactivate the Mobile Token in the event of phone lost or theft.
- Consider the use of encryption technology to protect highly sensitive data.
- Delete junk or chain emails.