Citi Private Bank

Browser Requirement

To best view Citi Private Bank's site and for a better overall experience, please update your browser to a newer version using the links below.

System Outage
Citi Private Bank logo

Language Notification

Please be advised that future verbal and written communications from the bank may be in English only. These communications may include, but are not limited to, account agreements, statements and disclosures, changes in terms or fees; or any servicing of your account.

Por favor, tenga en cuenta que es posible que las comunicaciones futuras del banco, ya sean verbales o escritas, sean únicamente en inglés. Estas comunicaciones podrían incluir, entre otras, contratos de cuentas, estados de cuenta y divulgaciones, así como cambios en términos o cargos o cualquier tipo de servicio para su cuenta.

Informamos que as futuras comunicações do banco, verbais e escritas, podem estar disponíveis apenas em inglês. Essas comunicações podem incluir, entre outras, acordos de conta, extratos de conta e divulgações, alterações aos termos ou tarifas, ou qualquer tipo de serviço pertinente à sua conta.

仅此通知,本行即日起发出的口头及书面通信可能将只提供英文版本。这些通信可能包括但不限于账户协议,账单和通知,条款或费用变更;或任何为您账户提供的服务。

Please be advised that future verbal and written communications from the bank may be in English only. These communications may include, but are not limited to, account agreements, statements and disclosures, changes in terms or fees; or any servicing of your account.

Por favor, tenga en cuenta que es posible que las comunicaciones futuras del banco, ya sean verbales o escritas, sean únicamente en inglés. Estas comunicaciones podrían incluir, entre otras, contratos de cuentas, estados de cuenta y divulgaciones, así como cambios en términos o cargos o cualquier tipo de servicio para su cuenta.

Informamos que as futuras comunicações do banco, verbais e escritas, podem estar disponíveis apenas em inglês. Essas comunicações podem incluir, entre outras, acordos de conta, extratos de conta e divulgações, alterações aos termos ou tarifas, ou qualquer tipo de serviço pertinente à sua conta.

仅此通知,本行即日起发出的口头及书面通信可能将只提供英文版本。这些通信可能包括但不限于账户协议,账单和通知,条款或费用变更;或任何为您账户提供的服务。

Online browsing habits

- Do not disclose personal, financial or credit card information to little-known or suspect websites.
- Do not select the browser option for storing or retaining user name and password.
- Check the authenticity of the financial institution's Web site by comparing the URL and the financial institution's name in its digital certificate, or by observing the indicators provided by an extended validation certificate.
- Check that the financial institution's Web site address changes from http:// to https:// and a security icon that looks like a lock or key appears when authentication and encryption is expected.
- Check your bank account balance and transactions frequently and report any discrepancy.
- Consider the use of encryption technology to protect highly sensitive data.
- Log off the online banking session when not in use.
- Do not install software or run programs of unknown origin.
- Remove file and printer sharing on your computers, especially if they have internet access via cable modems, broadband connections or similar set-ups.
- Delete junk or chain emails.
- Print a hard copy of your trade documents for future reference.

 

Password and PIN Safety

- Web site passwords should be at least 6 digits or 6 alphanumeric characters, without repeating any digit or character more than once.
- Web site passwords should not be based on user-id, personal telephone number, birthday or other personal information.
- Web site passwords must be kept confidential and not be divulged to anyone.
- Web site passwords must be memorized and not be recorded anywhere.
- Web site passwords should be changed regularly. The same password should not be used for different web sites, applications or services, particularly when they relate to different entities.
- Do not allow anyone to keep, use or tamper with your Security Token (one time electronic PIN generator).
- Do not reveal the PIN(s) generated by your Security Token/Phone/Mobile Token to anyone.
- Do not reveal the unlock code of your Mobile Token.
- Unlock code should be changed regularly. Deactivate the Mobile Token in the event of phone lost or theft.
- Consider the use of encryption technology to protect highly sensitive data.
- Delete junk or chain emails.