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Client Support

Global Web Services and Support can assist you with any Web site questions and provides the following services:

  • Initial password for Web site log on
  • First time sign in assistance
  • Password reset
  • Web site walkthrough and navigational assistance
  • Guidance on account information, investment performance and Web site accessibility
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Global Web Services & Support

Hours of Operation:

24 hours a day, 7 days a week

Language Options:

For English, please press 1
For Spanish, please press 2
For Italian, please press 3
For Portuguese, please press 4
For French, please press 5
For German, please press 6
For other languages, please press 7

Toll-Free Dialing:

When calling from

Dial 800-645-4100 or 888-575-3135

Download a complete phone directory (pdf)

Toll Dialing:

For toll calls, dial 212-804-5456 or 210-677-3775

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